If you are an entrepreneur or content creator searching for a way to transform knowledge into earnings, Teachable is the platform for you.
Teachable is a learning management system (LMS) based by Angkur Nagpal as a side project. It was previously called Fedora. Nagpal, a class builder himself, grew frustrated over the lack of direct access to students some platforms needed. So, he decided to create his online learning platform with features he envisioned his classes and students could like.
In 2020, sources state that Hotsmart acquired Teachable for about $250M.
Before you go on, you may want to check out this video by Robert C. Brown on YouTube that gives a quick review. After, you’ll want to read the rest of our article for a more comprehensive review.
In A Nutshell Teachable Customer Service
Teachable allows one to make and sell online courses and training with videos, quizzes, and lectures. It has a straightforward and intuitive interface that makes it an excellent platform for beginners. You don’t need to have a virtual assistant or team member to perform it because it already takes care of your sales tracking, payment collections, and affiliates commissions. Instead, you can focus more on course building.
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Who Uses Teachable?
We can’t deny that we would like to take a slice from the ever-growing demand from the fast and booming industry of online learning.
Entrepreneurs, founders, and small business owners who wish to make online courses into a potentially lucrative business will find using Teachables to be excellent. Teachable is utilized by individuals like Pat Flynn of Smart Passive Income to market their courses to students.
You also have enterprises like The New York Times, Shopify, and Penn Law.
As of now, more than 100,000 creators sold over $1 billion in classes and coaching for students all around the world.
Here are some of the features I enjoyed in Teachable:
Ease of Use
Teachable’s best feature is being less of a technician hassle and more of being your partner-in-arms to a company.
As mentioned earlier, Teachable prides itself on its ease of use. Tech novices will find it easy to go around and operate the course.
When you register on the website, it leads you to the dashboard. There you will see headers like users, websites, sales, emails, and classes. It is pretty straightforward. Uploading files, reviewing analytics, issuing refunds, and communication with students becomes a lot easier for the user.
Customization
Teachable’s list of partners is fairly extensive making it possible to integrate as many tools as you want. You’ll also realize that you can easily create multimedia lectures, videos, homepage, and landing pages using their power editor.
Teachable offers a large selection of themes for your online course website that you can select to create an appealing landing page. All you have to do is upload the logos, text, images and select color schemes to fit your business’ branding.
If you’re an advanced user, you have the option of inserting custom CSS or HTML into the Code Snippets Area.
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Marketing, Student Tracking Tools, and Analytics Capabilities
It has all the necessary and essential sales tracking and analytics tools that you’d need while trying to analyze your course sales. You can see how well your classes have performed in specific phases.
You can provide your students discounts should they decide to buy another course when you get access to advanced sales features like one-click upsells and bundles from availing higher plans. It’s a fantastic way of increasing conversions.
In regards to student monitoring, you can check student registration and engagement. You’ll get reports on how your students interact with your classes, their completion rates, and where the students get stuck.
You do not need to worry about monitoring sales and student insights with their comprehensive dashboards. Teachable deals with technology and promotion for you.
Completion Certificates
To get this feature, you would need a Pro or Business Plan. The class will award the certificates upon completion (Admin > Courses > Course > Certificates). There are templates available. Teachable will automatically insert your school name, student’s name, and title of the course. You may change elements of your certificate like logo, color scheme, and preset pictures. But, you may also create one yourself using the block editor (rich text and Liquid/HTML blocks).
Payment Options
Teachable comes with its in-built payment processing via Teachable Payments. With this, you do not need to find a 3rd party for payment processing.
You can select your payment currency from a wide range of choices. You may even create coupons and discount codes for students and affiliate codes. Teachable will handle affiliate payouts automatically.
Teachable has options like Stripe and PayPal and advanced payment options like Visa and Mastercard.
You have the choice of charging your classes as one-time purchases, monthly payments, or as a subscription which your students can pay by credit card, debit card, PayPal, Apple Pay, and Google Pay.
Customer Support
The service is responsive. It has a comprehensive knowledge library with online lessons and lives webinars for common questions you may ask as you start creating your first class. But, if you have any additional queries, you can create a ticket. Normally, you’ll hear back from service within one day. Professional Teachable customers have access to live chat service.
What Plans can I avail?
Teachable enables customers to choose one of three options: Basic, Pro, and company.
For people who want to dip their toes first and take a look at its features before committing, Teachable does offer a 14-day free trial.
All plans include unlimited video, classes, and hosting. Additionally, it has integrated payment processing, student management, lecture comments, fundamental quizzes, no fees on free courses, and VAT (value-added tax) for the EU.
Basic ($39/month or $29/month if yearly billing is chosen)
Each of the base features include unlimited students, course product, coaching product, a members-only community, automatic sign-ups, and two admin-level users. You’ll have to pay the monthly fee together with a 5 percent transaction fee on this plan.
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Pro ($119/month or $99/month if annual billing is selected)
This includes all base attributes plus priority product support, advanced reports, five admin-level users, an unbranded website, and completion course certificates, among others–no transaction fees.
Business ($299/month or $249/month if yearly billing is selected )
This includes everything in Pro and 20-admin level users, bulk student enrollments, manual student imports, custom user functions, advanced theme customization, and group coaching calls. Teachable Customer Service
Here are some things I don’t like about Teachable now that I’ve talked about what I enjoyed about it:
- No free plans.
- Teachable doesn’t have a free plan. But, it does offer a 14-day trial.
- 5% transaction fees
- There is a 5% transaction fee for people who opt for the Basic plan.
- No phone service.
- There is no telephone number to contact for queries.
Why should you attempt it?
I’m not the most tech-savvy man out there. Far from it, actually. I have had many a day being the most confused about the bunch. However, with Teachable, I found it reasonably easy. It does take a while to explore the website, its features, and test stuff out. Comparable to a duck testing the waters first.
You can teach the way you would like to learn by utilizing customization tools to personalize your content. Teachable Customer Service
You don’t have to worry about marketing. Teachable has built-in features to take care of taxes, payouts, affiliates, and writers. So all you have to worry about is making the content you wish to sell.
To Sum It Up
For complete beginners and busy entrepreneurs who want to focus more on course production than the business’s technology and marketing aspect, Teachable is an approachable platform.
You may make your online course on any topic you love, and Teachable helps you turn that into a company. Why not start now?
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Frequently Asked Questions: Teachable Customer Service
What is Teachable?
Teachable is an online learning platform that helps users make and market their courses.
Can I use Teachable at No Cost?
There’s a 14-day free trial for the Pro Plan. When you click on the “Get Started” button and register, you will automatically be entered into a Professional plan trial. You do not need a credit card because of this. There’s absolutely not any free trial for Basic and Business Plans. You can add up to ten students to complete courses.
How do Teachable payments work?
Teachable uses Stripe express to process credit/debit card transactions as well as PayPal payments. Owners can receive payouts directly to their own banks dependent on the payment scheme set out by the primary school owner. It can be carried out from the Settings > Payments section of the school admin. Payouts can be set daily (on a 2-day company rolling period), weekly (every Thursday), or monthly (every 30 days on the first business day of the month).
How much does Teachable cost?
The Basic plan costs $39/month or $29/month if yearly billing is chosen. However, Teachable’s Pro Plan at $119/month or $99/month if annual billing is determined is more opted by lots of people. It has more features that fit most of what their company needs.
The Business Plan also costs $299/month or $249/month if yearly billing is chosen. This is a much better fit for large organizations where multiple instructors are needed to upload course materials.
Can Teachable charge any processing fees?
Yes. For any sale made through a credit card, debit card, and US Paypal accounts, it charges 2.9% plus 30 cents. International cards are charged 3.9% and 30c. International PayPal gets billed 4.4% plus 30 cents.
