If you’re an entrepreneur or content creator looking for a way to transform knowledge into earnings, Teachable is the platform for you.
Teachable is a learning management system (LMS) founded by Angkur Nagpal as a side project. It was previously known as Fedora. Nagpal, a course builder himself, decided to create his own online learning platform with features that he envisioned his classes and students would enjoy after getting frustrated over the lack of direct access to students some platforms had.
In 2020, sources say that Hotsmart acquired Teachable for approximately $250M.
Before you continue, you may want to check out this video by Robert C. Brown on YouTube that gives a quick review. Afterward, you’ll want to read the rest of our article for a more comprehensive review of Teachable.
In A Nutshell Customer Service Teachable
Teachable allows one to make and sell online classes and coaching with videos, quizzes, and lectures. It has a simple and intuitive interface that makes it an outstanding platform for beginners. You don’t need to have a virtual assistant or team member to perform it because it already deals with your sales monitoring, payment collections, and affiliates commissions. Alternatively, you can focus more on course construction.
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Who Uses Teachable?
We can’t deny that we want to take a slice out of the ever-growing demand from the quick and booming industry of online learning.
Entrepreneurs, creators, and small business owners who wish to create online courses into a potentially profitable business will find using Teachables to be very ideal. Folks like Pat Flynn of Smart Passive Income utilize Teachable to market their courses to students.
You also have enterprises like The New York Times, Shopify, and Penn Law.
As of now, more than 100,000 creators sold over $1 billion in classes and coaching for students all around the world.
Here are some of the features I enjoyed in Teachable:
Ease of Use
Teachable’s best feature is being less of a technician headache and more of being your partner-in-arms to a business.
As stated earlier, Teachable prides itself on its ease of use. Tech novices will find it easy to go around and operate the program.
The dashboard is the first thing a user would see after registering on the website. There you may see headers such as users, sites, sales, emails, and courses. It’s pretty straightforward. Uploading documents, reviewing analytics, issuing refunds, and communicating with students becomes a lot easier for the user.
Customization
It is possible to incorporate as many tools as you need as Teachable’s list of partners is pretty extensive. You’ll also realize that it is easy to create multimedia lectures, videos, homepage, and landing pages with their power editor.
Teachable offers a large selection of topics for your online course website which you can select to make an appealing landing page. All you have to do is upload the logos, text, images and select color schemes to fit your business’ branding.
You have the option of inserting custom CSS or HTML to the Code Snippets region if you are an advanced user.
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Marketing, Student Tracking Tools, and Analytics Capabilities
When you are trying to analyze your path sales, Teachables has all the necessary and essential sales tracking and analytics tools that you would need. You can see how well your courses have performed in specific periods.
For greater plans, you get access to advanced sales features like one-click upsells and packages. With this, you can provide your pupils discounts should they choose to obtain another course. It is a fantastic means of increasing conversions.
In regards to student monitoring, you can check student registration and engagement. You’ll get reports on how your students interact with your courses, their completion rates, and where the students get stuck.
Teachable deals with tech and promotion for you so you do not need to worry about monitoring sales and student insights with their comprehensive dashboards.
Completion Certificates
You’d need a Pro or Business Plan to get this feature. The course will award the certificates upon completion (Admin > Courses > Course > Certificates). There are templates available. Teachable will automatically insert your school name, student’s name, and title of the program. You may change aspects of your certificate such as logo, color scheme, and pre-set images. But, you may also create one yourself using the block editor (rich text and Liquid/HTML blocks).
Payment Options
Teachable comes with its in-built payment processing via Teachable Payments. With this, you don’t need to get a 3rd party for payment processing.
You can choose your payment currency from a wide assortment of choices. You can even generate coupons and discount codes for students and affiliate codes. Teachable will handle affiliate payouts automatically.
Teachable has options like Stripe and PayPal and advanced payment options like Visa and Mastercard.
Your pupils can pay by credit card, debit card, PayPal, Apple Pay, and Google Pay. You also have the option of charging your courses as one-time purchases, monthly payments, or as a subscription.
Customer Support
The support is responsive. It has a comprehensive knowledge library with online lessons and lives webinars for common questions you may ask as you begin creating your first class. But, if you have any additional queries, you can create a ticket. Normally, you will hear back from service within 24 hours. Professional Teachable customers have access to live chat service.
What Plans can I avail?
Teachable enables customers to choose among three options: Basic, Pro, and Business.
For those who want to dip their toes first and check out its features before committing, Teachable will offer a 14-day free trial.
All plans include unlimited video, classes, and hosting. Additionally, it has integrated payment processing, student management, lecture comments, basic quizzes, no fees on free courses, and VAT (value-added tax) for the EU.
Basic ($39/month or $29/month if yearly billing is chosen)
All the base features include unlimited students, class merchandise, coaching product, a members-only community, automated sign-ups, and two admin-level users. You’ll have to pay the monthly fee along with a 5 percent transaction fee on this plan.
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Pro ($119/month or $99/month if annual billing is selected)
Including all base features plus priority product support, advanced reports, five admin-level users, an unbranded site, and completion class certificates, among others–no transaction fees.
Business ($299/month or $249/month if annual billing is selected )
Including everything in Pro and 20-admin level users, bulk student enrollments, manual pupil imports, custom user functions, innovative theme customization, and group coaching calls. Customer Service Teachable
Now that I have talked about what I liked about Teachable, here are a few things I do not like:
- No free plans.
- Teachable doesn’t have a totally free plan. However, it does offer a 14-day trial.
- 5 percent transaction fees
- There’s a 5 percent transaction fee for people who opt for the Basic plan.
- No phone support.
- There is no telephone number to contact for inquiries.
Why should you try it?
I’m not the most tech-savvy man out there. Far from it, actually. I’ve had many a day being the most confused about the bunch. But with Teachable, I found it reasonably easy. It does take a while to explore the website, its features, and test stuff out. Comparable to a duck testing the waters first.
You can teach the way you want to know by using customization tools to personalize your content. Customer Service Teachable
You don’t need to worry about marketing. Teachable has built-in features to look after taxes, payouts, affiliates, and writers. So all you have to worry about is creating the content that you wish to sell.
To Sum It Up
Teachable is an approachable platform for complete beginners and busy entrepreneurs who want to focus more on course production than the business’s technology and marketing aspect.
Teachable helps you turn the online courses you may make on any subject you love into a company. Why not start today?
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Frequently Asked Questions: Customer Service Teachable
What is Teachable?
Teachable is an online learning platform which helps users create and sell their courses.
Can I use Teachable for free?
There’s a 14-day free trial for the Pro Plan. You will automatically be entered into a Professional plan trial when you click on the “Get Started” button and register. You don’t need a credit card because of this. There’s absolutely not any free trial for Basic and Business Plans. You can add up to ten students to complete courses.
How can Teachable payments work?
Teachable uses Stripe express to process credit/debit card transactions as well as PayPal payments. Owners can receive payouts directly to their banks based on the payment scheme set from the primary school owner. It can be done in the Preferences > Payments section of the school admin. Payouts can be set daily (on a 2-day company rolling period), weekly (every Thursday), or monthly (every 30 days on the first business day of the month).
How much does Teachable cost?
The Basic plan costs $39/month or $29/month if annual billing is chosen. However, Teachable’s more popular Pro Plan at $119/month or $99/month if annual billing is determined is more opted by lots of individuals. It has more features that fit most of what their business needs.
The Business Plan also costs $299/month or $249/month if yearly billing is chosen. This is a better fit for large organizations where multiple instructors are needed to upload course materials.
Can Teachable charge any processing charges?
Yes. It charges 2.9% plus 30 cents for any sale made through a credit card, debit card, and US Paypal accounts. International cards are billed 3.9% plus 30c. International PayPal gets billed 4.4% plus 30 cents.
